Returns & refunds

Clear terms, before you commit.

Veil’s final returns and refund policy is being confirmed alongside its fulfillment program.

Final return eligibility, refund timing, delivery exceptions, and custom-product treatment must be published with Veil’s verified launch policy. Custom printed or labeled work may have different eligibility than standard packaged boxes; Veil will confirm applicable terms before accepting any order.

For a current request, contact management@veilconcierge.ca.